ZORA - Zurich Open Repository and Archive - is the institutional open access repository of the University of Zurich. It provides open and worldwide access to the research and scholarly output of the University of Zurich. Various users work differently with ZORA. To facilitate this work we offer instructions for submitters and guidelines for editors. We try to answer the most common questions arising when working with ZORA with our FAQ section. We are glad to help you personnally with further inquiries.